Delivery time
All products will be shipped via Correios (Brazilian postal service), according to the option chosen by the customer. The shipping options are: CTT Express, Courier.
Our customers receive their orders on average within 7 to 14 business days, as we use a faster and more secure shipping method.
Our maximum delivery time is 20 business days. If it doesn't arrive within that time and you no longer wish to wait, you can request a refund and we will return your money without any problem.
NORMAL:
Shipping may be free for purchases above a minimum purchase amount, which you can check in the shopping cart offer after entering your zip code. If your order does not reach the minimum amount for free shipping, the delivery cost will be calculated according to the zip code of your delivery address (taxes and services are not included in this amount).
EXPRESS:
Receive your products faster! This shipping option is available for some areas of Portugal, so please check the postal code of your desired delivery address on the "Shopping Cart" page.
DELIVERY CONDITIONS
Toshopping.shop delivers purchased products in their original packaging and maintains the quality standard of the order as manufactured. Toshopping.shop delivery personnel are not authorized to personalize or modify packaging or products. In apartment buildings, delivery will be made to the reception area, and the buyer is entirely responsible for the safekeeping and transport of the products to their apartment floor and unit.
COVERAGE
The entire national territory
DELIVERY TIMES
During the purchase process, toshopping.shop provides an estimated delivery time for orders. The estimated delivery time is determined by considering the products purchased, quantity, stock availability, and the distance between toshopping.shop's distribution centers and the customer's delivery address.
The delivery time starts counting after your order is shipped and is calculated in business days. Your delivery time is calculated based on the ZIP code provided, which is located at the end of your order, right below the delivery address.
ORDER DELIVERY TIMES
Toshopping.shop uses the postal service as a delivery partner, therefore, days and times may vary. However, deliveries are generally made between Monday and Friday, from 8 am to 6 pm. If you have any questions, you can contact us. toshoppingofficial@gmail.com Regarding the dispatch of the order. If the delivery address is a condominium, the consumer must inform, without exception, at the time of purchase, any restrictions on delivery times, where deliveries should be made, and to whom the goods should be delivered, taking into account existing rules.
FREIGHT
The shipping cost for the Products is automatically calculated by the website at the time of purchase, based on the weight, volume, and quantity of the products purchased. The distance between our distribution centers and the delivery location specified in the order is also taken into consideration.
IMPORTANT:
- For all shipping methods, the order date is not included in the delivery time calculation; instead, the date your order is shipped (when we send it) is determined on business days. This timeframe may be altered during specific promotional periods.
You can track your delivery on our website in "My Account".
You will receive email updates on the status of your order.
Delivery dates are estimates and there may be slight delays due to external factors such as excessive rainfall, extreme risk areas, and rural areas.
The dates are an estimate provided by third parties. There may be slight delays due to external factors. In some cases of shipping via postal service, up to 2 (two) delivery attempts will be made, and if neither is successful, your package (as determined by the postal service) will be held for collection at a post office near you.
You will have access to your order's tracking code as soon as it is shipped, so you can follow the delivery status through the postal service website. Website link: http://www.ctt.pt/